Legal Agreement Effective: January 2024

Jilibo Terms and
Conditions of Use

These terms govern your use of jilibo.vip. Please read them carefully before registering or placing any bets. By creating an account on jilibo, you agree to everything set out below.

Last updated: 1 January 2024

What You Need to Know

Key Points of Jilibo's Terms

These cards summarise the most important parts of the full terms below. They are not a substitute for reading the complete document.

One Account Per Person

Each player may hold only one jilibo account. Duplicate accounts will be closed and any balances may be forfeited. You must be at least 18 years old to register and play on jilibo.

Deposits and Withdrawals

Jilibo supports bKash, Nagad, and Rocket for all transactions. Withdrawals are processed to the same method used for deposit. You must verify your identity before your first withdrawal is approved.

Bonus Rules Apply

All bonuses and promotions on jilibo come with wagering requirements. Bonus funds cannot be withdrawn until the wagering requirement is met. Jilibo reserves the right to cancel bonuses if abuse is detected.

Fair Play Enforcement

Jilibo uses automated systems to detect collusion, fraud, and bonus abuse. Accounts found to be in violation of fair play rules will be suspended and winnings may be voided pending investigation.

Account Security

You are responsible for keeping your jilibo login credentials secure. Jilibo will never ask for your password. If you suspect unauthorised access to your account, contact support immediately.

Responsible Gaming

Jilibo provides deposit limits, session reminders, and self-exclusion tools. Players who self-exclude cannot create new accounts during the exclusion period. These tools are available in your account settings at any time.

01 Acceptance of Terms

By accessing jilibo.vip, creating an account, or placing any bet on the jilibo platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use jilibo.

These terms form a legally binding agreement between you and jilibo. They apply to all use of the jilibo platform, including the website, the mobile app, and any games or services offered through jilibo. Continued use of jilibo after any update to these terms constitutes acceptance of the updated version.

Important: Jilibo is an online gaming platform. All gaming involves risk. You should only play with money you can afford to lose. These terms do not guarantee any winnings or outcomes.

02 Eligibility

To register and play on jilibo, you must meet all of the following requirements at the time of registration and at all times while your account remains active:

  • You must be at least 18 years of age.
  • You must be accessing jilibo from a jurisdiction where online gaming is not prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of a jilibo employee.
  • You must not have been previously excluded or banned from jilibo.
  • You must be acting on your own behalf and not on behalf of any third party.

Jilibo reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, jilibo may suspend or close your account and withhold any pending withdrawals pending investigation.

Jilibo takes age verification seriously. If we have reason to believe that a player is under 18, the account will be suspended immediately and all transactions will be reviewed. Any winnings accumulated by an underage player will be forfeited.

03 Account Registration

Each person may hold only one account on jilibo. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a violation of these terms and will result in all associated accounts being closed.

When registering, you must provide accurate and complete information. This includes your real name, date of birth, and a valid contact method. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance held in the account.

You are responsible for maintaining the confidentiality of your jilibo login credentials. Do not share your password with anyone. Jilibo will never contact you to ask for your password. If you believe your account has been accessed without your authorisation, contact jilibo support immediately so the account can be secured.

Jilibo recommends using a strong, unique password for your account and enabling any available two-factor authentication. Account security is a shared responsibility — jilibo secures the platform, and you secure your login details.

04 Deposits and Payments

Jilibo accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit amounts are displayed at the time of transaction and may be updated from time to time.

Deposits are credited to your jilibo account balance as soon as the transaction is confirmed by the payment provider. Jilibo is not responsible for delays caused by the payment provider's own processing times or technical issues on their end.

  • All funds deposited into jilibo must come from a payment method registered in your own name.
  • Third-party deposits — where someone else funds your account — are not permitted.
  • Jilibo does not charge a fee for deposits, but your payment provider may apply their own charges.
  • Deposits made in error cannot always be reversed. Contact support as quickly as possible if you believe a deposit was made incorrectly.

Note: Jilibo does not accept cash deposits or bank transfers from unverified sources. All payment methods must be verified before withdrawals are processed.

05 Withdrawals

Withdrawals on jilibo are processed to the same payment method used for your most recent deposit. This policy exists to prevent money laundering and to protect players from unauthorised withdrawals.

Before your first withdrawal is approved, jilibo requires identity verification. You will be asked to provide a copy of a valid government-issued ID and confirmation of your payment method. This is a one-time process and does not need to be repeated for subsequent withdrawals unless your details change.

  • Withdrawal requests are typically processed within 10 minutes of approval.
  • Jilibo reserves the right to delay a withdrawal for up to 72 hours if additional verification is required.
  • Minimum withdrawal amounts apply and are displayed at the time of the request.
  • Bonus funds cannot be withdrawn until the associated wagering requirement has been fully met.
  • Jilibo does not charge a withdrawal fee, but your payment provider may apply their own charges.

If your withdrawal is taking longer than expected, contact jilibo support with your transaction reference number. The support team is available 24/7 and will investigate promptly.

06 Bonuses and Promotions

Jilibo offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each offer, as well as the general bonus rules set out here.

Unless stated otherwise in the specific offer terms, the following rules apply to all jilibo bonuses:

  • Bonus funds are separate from real money funds and are used first when placing bets.
  • A wagering requirement must be met before bonus funds or winnings derived from bonus funds can be withdrawn.
  • Wagering requirements are calculated based on the bonus amount unless stated otherwise.
  • Jilibo reserves the right to cancel a bonus at any time if abuse or manipulation is detected.
  • Players may only claim each bonus offer once unless explicitly stated otherwise.
  • Bonuses cannot be transferred between accounts or combined with other offers unless specified.

Bonus Abuse: Jilibo actively monitors for bonus abuse, including the use of multiple accounts to claim the same offer. Any account found to be abusing the bonus system will be closed and all associated balances forfeited.

07 Betting Rules

All bets placed on jilibo are subject to the specific rules of the game or market being played. These rules are displayed within each game and should be reviewed before placing a bet. By placing a bet, you confirm that you have read and understood the applicable rules.

Jilibo reserves the right to void any bet that was placed as a result of a technical error, a pricing error, or a system malfunction. In such cases, the stake will be returned to your account balance. Jilibo will not honour bets placed at clearly incorrect odds or on markets that were opened in error.

  • Bets cannot be cancelled or amended after they have been confirmed, except where jilibo's cash-out feature is available and active.
  • Minimum and maximum bet limits apply to all games and markets on jilibo.
  • Jilibo may limit the maximum winnings on any single bet or series of bets at its discretion.
  • In the event of a dispute about a game outcome, the result recorded by jilibo's system is considered final unless a technical error can be demonstrated.

08 Fair Play and Prohibited Conduct

Jilibo is committed to providing a fair gaming environment for all players. The following conduct is strictly prohibited on the jilibo platform and will result in account suspension or permanent closure:

  • Using software, bots, scripts, or any automated system to place bets or interact with the platform.
  • Colluding with other players to gain an unfair advantage in any game.
  • Exploiting software bugs or errors to gain an advantage. Any winnings obtained through exploitation will be voided.
  • Attempting to manipulate game outcomes through any means.
  • Using a VPN or proxy to circumvent geographic restrictions or account limitations.
  • Creating multiple accounts to claim bonuses more than once.
  • Engaging in any form of money laundering or using jilibo to process funds from illegal activities.

Zero Tolerance: Jilibo has a zero-tolerance policy for cheating and fraud. Accounts found in violation will be permanently closed, balances forfeited, and relevant information may be shared with authorities where required by law.

09 Account Suspension and Closure

Jilibo reserves the right to suspend or close any account at any time, with or without prior notice, if there is reason to believe that the account is being used in violation of these terms. In cases of suspected fraud or money laundering, jilibo may freeze the account balance pending investigation.

You may close your jilibo account at any time by contacting support. If you close your account voluntarily and have a positive balance, jilibo will process a withdrawal of the remaining real money balance to your registered payment method, subject to identity verification. Bonus funds that have not met the wagering requirement will be forfeited upon account closure.

If you are closing your account for responsible gaming reasons, jilibo recommends using the self-exclusion tool instead. Self-exclusion prevents you from reopening the account during the exclusion period, which provides stronger protection than a standard account closure.

10 Responsible Gaming

Jilibo is committed to responsible gaming. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion. These tools are available directly from your account settings and can be activated at any time.

If you choose to self-exclude from jilibo, the exclusion will be applied immediately and will remain in place for the period you select. During a self-exclusion period, you will not be able to log in, deposit, or place bets. Jilibo will also take reasonable steps to prevent marketing communications from being sent to self-excluded players.

Jilibo encourages all players to set deposit limits from the start, even if they do not feel they need them. Limits can always be reduced immediately but may take up to 24 hours to increase, giving players time to reconsider.

11 Intellectual Property

All content on jilibo.vip — including the logo, game graphics, text, software, and design — is the property of jilibo or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any jilibo content without prior written permission.

The jilibo name and logo are trademarks of jilibo. Unauthorised use of these trademarks is prohibited and may result in legal action.

12 Limitation of Liability

Jilibo provides the platform on an "as is" basis. While jilibo makes every effort to ensure the platform is available and functioning correctly at all times, jilibo does not guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, jilibo's liability to any player is limited to the amount of real money funds held in that player's account at the time the claim arises. Jilibo is not liable for any indirect, consequential, or incidental losses, including loss of profits or loss of opportunity.

  • Jilibo is not responsible for losses caused by internet connectivity issues on the player's side.
  • Jilibo is not responsible for losses caused by a player's failure to secure their account credentials.
  • Jilibo is not responsible for any tax obligations that arise from winnings. Players are responsible for understanding and meeting their own tax obligations.

13 Privacy

Jilibo collects and processes personal data in accordance with its Privacy Policy. By using jilibo, you consent to the collection and use of your data as described in that policy. The Privacy Policy is available at jilibo.vip/privacy-policy.

Jilibo will never sell your personal data to third parties. Data is shared only where required by law, for payment processing, or for identity verification purposes with trusted service providers who are bound by confidentiality obligations.

14 Changes to Terms

Jilibo reserves the right to update these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. Jilibo will make reasonable efforts to notify players of significant changes via email or an in-platform notification.

Continued use of jilibo after the updated terms have been published constitutes acceptance of the new terms. If you do not agree with the updated terms, you should stop using jilibo and close your account.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the jilibo support team. The support team is available 24 hours a day, 7 days a week.

Jilibo aims to respond to all support queries within 2 hours. For urgent account or payment issues, live chat is the fastest way to reach the team.

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Join Jilibo and Start Playing Today

Now that you know the rules, create your free jilibo account. Deposit via bKash or Nagad, claim your welcome bonus, and explore the full game library — all on a platform built for players in Bangladesh.